Massive WhatsApp disruption Sunday 18 January 2019 - Facebook expresses itself: Update 6.20 p.m .: The WhatsApp malfunction has now been officially resolved. "Earlier today, some people may have had problems sending and receiving files on WhatsApp," Facebook said in the early evening. "These difficulties have now been resolved, we are 100 percent usable again and apologize for any inconvenience."
Many WhatsApp users were temporarily unable to send photos on Sunday. Around 20,000 users had previously registered on the allestault.de website alone because they could not send photos or voice messages. Pure text messages, however, were delivered.
Faults have also been reported worldwide on social networks. A live world map on allestault.de occasionally showed that users in Central and Western Europe as well as in some Arab countries were particularly affected.
Update 3:16 pm: It seems that the WhatsApp problem has been fixed. Although nothing has been officially confirmed yet, reports of problems on the website allestault.de have decreased since 3 p.m. Many users also post comments that WhatApp is working again in their regions.
Massive WhatsApp disruption Sunday 18 January 2019
Update from January 19, 1.40 p.m .: The number of reported malfunctions decreased slightly more than an hour after the first reports from users, as allestault.de reports. However, the reports of ongoing malfunctions do not stop. "We don't have Passau room either ... No pictures, no voice message, arrives or goes out," writes one user. Users in other countries are also affected. For example, the malfunction map increasingly shows messages from countries such as Spain and Great Britain. But users are also affected in the Middle East and Asia. This is also proven by numerous tweets in different languages.
First report from Sunday, January 19, 1.40 p.m .: Massive malfunction in WhatsApp - many functions are currently disabled
Munich - WhatsApp is a popular and easy way for many users to communicate with friends, family and colleagues. But there are always problems with the messenger service. Anyone who is currently wondering (Sunday, around 12:30 p.m.) that WhatsApp is not working as usual is not alone.
WhatsApp failure - massive failures in some functions
It is currently not possible to send photos and videos via WhatsApp *. This is also reported by users of WhatsApp on allestault.de. Our editorial team's own experiment also shows that it doesn't matter whether you use a WiFi connection or mobile data, media cannot be sent. So the circle turns around the cross in the photo - but it ends after a few seconds. Instead, the photo can still be seen in the preview view in the chat. "Repeat" can be read on the photo, provided with an arrow - so the possibility to try again. But that also remains unsuccessful.
It's strange. Text comes out, but no pictures #WhatsApp
- HSVer_1978 (@ Mad_1978) January 19, 2020
WhatsApp: worldwide disruption? #Whatsappdown is circulating on Twitter
These restrictions currently appear to be part of a larger, Germany-wide disruption to WhatsApp. The error messages from users on allestault.de have risen rapidly shortly before 12 noon. Many WhatsApp * users report their problems: "I can't send a picture right now" or "Sending voice messages doesn't work here in Wesel on the Lower Rhine". And: "In Saxony-Anhalt it is also not possible to send and receive voice messages and pictures". Only written messages would be successful, because "neither pictures nor audios go through," comments another user.
Messages from all over Germany are listed on the fault map. The Netherlands also appears to be affected. There are numerous tweets on the topic under the hashtag #whatsappdown. Many users report problems with media files. Accordingly, GIFs and stickers are also affected.